Bookings can be made online or by phone (02) 6059 1212 during business hours.
What’s included in your initial appointment?
All initial appointments have the added benefit of an extra 15 minutes of pre-appointment questionnaires. This helps your physiotherapist to gather key information about your concern and contributing factors, allowing more time during your session to focus on YOUR concerns and treatment. You will also receive a personalized treatment plan and access to resources to support your recovery journey.
We accept private health insurance and Medicare care plans and we offer concession pricing where eligible. For more details, please visit our FAQs section below or contact us directly.
To book a group exercise class (in-clinic or online), please select the “Group Sessions” tab.
Fee Schedule- From November 2024
Appointment FAQs
We do accept Private Health insurance. Please note that private health insurance does not usually cover the cost of the whole appointment so you will need to pay a gap. Please also note that we currently process these through online claiming. Some private health insurance funds do not allow online claiming. If your fund does not accept online claiming, you will need to pay the cost of the appointment and seek the private health rebate directly with your insurer.
Yes we do accept care plans, however please note that care plans do not cover the whole cost of the appointment. You will need to pay for the appointment in full and the Medicare benefit will be paid into your account.
Your pelvic floor physio will take a detailed history of your concerns to develop an understanding of what may be the cause of your symptoms. If your physio believes it will be helpful, and with your consent, your physio may offer you a vaginal examination to assess and treat your pelvic floor. Your physio can still treat you without a vaginal examination, which can still be very helpful, however your assessment and treatment options will generally be more limited.
Your pelvic floor physio will speak with you and your child about your child’s bladder and bowel concerns, to develop a detailed history of their symptoms. This will usually also include information about their development, diet and any allergies or intolerances. Your physio may also check your child’s tummy and give you a bladder and/or bowel diary for you to help your child complete.
Your physio will then provide practical strategies to improve your child’s bladder and bowel function.
We offer concession rates for student card and senior card holders. This currently is a 10% discount.
We will also offer concession rates for health care card/ pension card holders (starting November 2024). This will be a 5% discount (approx. $10 off initial assessments)
If you would like any further information please email us admin@empowerpelvicclinic.com
We believe that pelvic floor health should be available for everyone. If you genuinely cannot afford your appointment, please contact the clinic to discuss potential options.
We have a 24-hour cancellation policy. If you need to cancel on the day you will be offered a telehealth appointment or to reschedule your appointment with a 50% deposit. If these options are not possible for you a 50% cancellation fee applies. Thank you for your understanding.